Shipping & Returns
We aim to process your order quickly and ensure that it arrives with you safely. Standard costs for a single order (£GBP) are as follows, but are confirmed at checkout and there are options;
UK standard: £4.99 (allow 3–5 working days).*
Free delivery in the UK for orders over £150.00
International standard: From £12.99 (allow 8–12 working days).*
*Fast or larger orders may incur additional costs depending on size and location (and this does vary hugely). Please do contact us ahead of ordering, as we may be able to arrange a more competitive price for your order.
We aim to provide the best service we can – so please get in touch if you have any queries.
We hope you are happy with your order. If for any reason you are not entirely satisfied, you may return most products within 7 days of delivery for a full refund (excludes shipping, and also excludes the 'Culture of the Heart' teaching resource). You will need to pay for the delivery of returned items and ensure that they are returned to us undamaged, in their original packaging, and with all elements present. Please note that items are your responsibly until they reach us and you may, therefore, wish to choose a recorded delivery service. If you have purchased your product from a retailer please contact them in the first instance if you are not satisfied. This does not affect your statutory rights.
Referring to the above policy, please send any returns to;
Kate Jane Neal (returns),
Wild Goose-Media Ltd,
Goonbell Lane Farm,